Hefei Ocean Trading Co., Ltd

English
FAQ
How do I order?

It's simple! You can order silk gifts by submitting your order information directly via online INQUIRY or by email to info@silksgift.com, or fax to +86 551 65552709 or mail to the address shown below.

B-1605, Zhengqi Financial Plaza, 7363 Linquan Road, Hefei, Anhui, China

How does silksgift.com know how to contact me?

We will contact you based on your online order or the above email discount method.

Due to jet lag in China, we may need to contact you at night or on weekends. If you are in a tight deadline and want a quick turnaround, it's best to give us the names and phone numbers of others who can make sense, answer questions and make decisions for your job.

If we are unable to contact you, we may not be able to process your needs.

Can my work be customized with silk?

Of course, any painting and image can be customized for silk. You can contact us or call us.

Can I get samples?

You can get samples for any product, you only need to pay the sample fee and courier fee. When you are satisfied with our samples, we will refund your sample fee (deducted directly from the total price of the product) in your first order.
For samples under 5 dollars, we will provide you free of charge, you only need to pay the courier fee.

For any other questions, you can contact us directly, or leave a message directly at https://www.silksgift.com/contact-us-9.html
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